FAQ
What forms of payment do you accept?
We accept card payments only.
Do I have to print my tickets?
No, tickets do not need to be printed. You'll be able to retrieve your tickets directly from your phone once you receive them in your email.
How long does it take to tour the attractions?
Our attractions are self-guided, allowing you to walk through at your own pace. Everyone’s experience is different. You can enjoy the attraction leisurely or embark on a quick tour. Stay for as long or as little as you like!
Do you have any toilets?
We do not have toilets in the premises. The nearest toilet is adjacent in the Park Entrance BPB Shop.
What are your prices?
Online and Door Pricing:
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Adults - £10
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Children (4-11) - £9
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Under 4 - Free
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Seniors (65+) - £9
Do you offer any discounts?
Yes, when you book online, in advance, through the Pleasure Beach app.
What procedures do you have in place to minimize the spread of illness among guests?
We take thorough steps to keep our attractions safe and promote a healthy environment. To protect our guests and associates, and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:
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Extensive training on maintaining a safe and hygienic workplace and environment for our guests.
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Appropriate personal protective clothing for those who are assigned cleaning duties.
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Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported.
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Quick response to spills, trash, and other situations.
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Daily sanitation procedures for everything, including benches, and trash cans.
We trust you to make your own choice as to whether you want to wear a face mask and ask that you respect the choices of our other guests.
We closely monitor local, national public health authorities, and take their guidance when additional preventive measures are needed. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Ripley’s attractions, you voluntarily assume all risks related to exposure to COVID-19.
Do you have a lift?
Unfortunately, as this is a historical building, we have no lift access to the upper floor.
We’re committed to creating accessible adventures
We foster accessibility for all visitors, and remove barriers to participation for guests with disabilities. Our team is trained to accommodate guests with different abilities, and we accommodate service animals. Located in a historic building, only the ground floor of our attraction is wheelchair accessible. Please reach out to us with any specific accessibility questions so we can help plan your visit.
Wheelchairs
Located in a historic building, only the ground floor of our attraction is wheelchair accessible. Please reach out to us with any specific accessibility questions so we can help plan your visit.
Service Animals
Guide dogs for the blind, service dogs (as defined in the ADA) for people with disabilities and working service dogs in training are permitted inside the attraction. Pets are not allowed. Emotional support animals are not permitted.