FAQ
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FAQ

FAQ

What forms of payment do you accept?

We accept cash, debit, Visa, Mastercard, American Express, and Discover.

Do you offer any discounts?

Military members with proof of service will receive 30% off single attraction tickets and 15% off U-pick combos, and they can extend this discount to up to four guests.

First responders will receive 30% off single attraction tickets and 15% off U-pick combos, and they can extend this discount to up to four guests.

AAA members receive $1 off adult and child tickets.

Senior discount is $1 off, is only good on single admission and not for U-picks or special events.

To receive any of these discounts, please mention the savings upon arrival and show proper ID. These discounts are only available at the ticket counter and cannot be purchased online.

Limited-time offers and promotions are shared via our mailing list.

Do I have to print my tickets?

No, tickets do not need to be printed. You'll be able to retrieve your tickets directly from your phone once you receive them in your email.

What procedures do you have in place to minimize the spread of illness among guests?

We take thorough steps to keep our attractions safe and promote a healthy environment. To protect our guests and associates, and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:

  • Extensive training on maintaining a safe and hygienic workplace and environment for our guests.

  • Appropriate personal protective clothing for those who are assigned cleaning duties.

  • Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported.

  • Quick response to spills, trash, and other situations.

  • Daily sanitation procedures for everything, including bathrooms, faucets and sinks, benches, and trash cans.

We trust you to make your own choice as to whether you want to wear a face mask and ask that you respect the choices of our other guests.

We closely monitor local, state, and national public health authorities, and take their guidance when additional preventive measures are needed. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Ripley’s attractions, you voluntarily assume all risks related to exposure to COVID-19.

We’re committed to creating accessible adventures

We foster accessibility for all visitors, and remove barriers to participation for guests with disabilities. Our team is trained to accommodate guests with different abilities, and our attraction was built with accessibility in mind. Ramps, wider corridors, and elevators are intended to help guests navigate the space more easily. Our restrooms are also accessible, equipped with hand rails and grab bars.

Wheelchairs

Most of our attractions are wheelchair accessible, with a few exceptions due to the nature of the ride or activity. For example, Ripley's Mountain Coaster, Super Fun Park and Super Fun Zone are not ADA accessible.

Service Animals

Guide dogs for the blind, service dogs (as defined in the ADA) for people with disabilities and working service dogs in training are permitted inside the attraction. Pets are not allowed. Emotional support animals are not permitted.