A Safe Experience For You

Upon entering a Ripley attraction, you will immediately notice changes—from the precisely placed social distancing markers in line to reduced contact. Our staff has also been extensively educated to provide you with a safe experience.

Each Ripley Attraction is unique, but maintains the following requirements:

• Reduced capacity to help control crowds
• Limited contact with guests, from protective barriers to encouraging cashless payments
• Personal Protective Equipment worn by all employees and daily team member temperature checks
• Following CDC guidelines for social distancing
• Consistent sanitization schedule for all kiosks, interactives, restrooms, and surfaces
• Sanitization stations available throughout the attraction
• Gloves required at Ripley’s Mirror Mazes and Moving Theaters

Information on masks

Are masks required inside the attraction?

  • Yes. For the health and safety of our guests and team members, Sevier County has mandated that face coverings must be worn during your visit.

Do children need to wear a mask?

  • Children under 12 are not required to wear a mask.

What if I am unable to wear a mask for medical reasons?

  • We recommend that visitors with underlying medical conditions reschedule their visit to a later date.

What about eating or drinking?

  • Mask are required when moving around our facility, however, they may be temporarily removed while eating or drinking.

What if I forget my mask?

  • Complimentary disposable masks will be available at Guest Service.

We are doing our part; please do your part:

  • If you or any member of your party or family is not feeling well, do not visit. Plan to come when everyone is well.
  • Currently, government health organizations are recommending people 65 years and older, those who live in a nursing home or long-term care facilities, and people with underlying medical conditions (particularly if not well controlled) should either remain home or keep their distance from others. Underlying medical conditions include chronic lung disease or moderate to severe asthma, serious heart conditions, immunocompromised, severe obesity (body mass index {bmi} of 40 or higher: diabetes chronic kidney disease undergoing dialysis, and liver disease.
  • Please wear a mask/face covering throughout the visit. This is for your own protection and the protection of other guests and employees in the attraction. Employees will also be wearing masks/face coverings. Masks/face coverings can be purchased from various sources or homemade as long as they cover your nose and mouth.
  • Wash your hands frequently and practice good hygiene while visiting the attraction.
  • Wash hands frequently with soap and water for at least 20 seconds throughout your visit. Use hand sanitizer as an alternate. Wash them after coughing or sneezing, before eating, after toilet use, and when hands are visibly dirty.
  • When coughing or sneezing, cover your mouth and nose with a flexed elbow or tissue. Throw tissue into a trash receptacle after use and wash hands.
  • At some attractions, you may be asked to: apply hand sanitizer before, during and/or after your experience.
  • We have enhanced our already-stringent protocols, considering the COVID-19 pandemic. We apologize if you experience any delays or inconvenience as a result of these procedures.
  • Follow social/physical distancing guidelines carefully, maintaining 6 feet (2 meters) of space from others. Family members and others (a “family unit”) who live in the same household can be closer together. All others should strictly adhere to the physical distancing guidelines. This will apply throughout the attraction including in queue lines, in exhibits, in food and beverage facilities: in show venues and theaters and in restrooms.
  • To facilitate adherence to physical distancing guidelines, attractions may reduce capacity or close some attractions. Please be patient and understanding with these necessary operational changes.
  • If you feel ill once you are at the attraction, please let an employee know. They will contact a manager. You and your party may be asked to move to a special area within a facility for further assessment.

COVID-19 Warning

We have taken these enhanced health and safety measures for you, our guests, and team members. We ask that you please follow all posted instructions while visiting Ripley’s Attractions.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.

By visiting Ripley’s Attractions you voluntarily assume all risks related to exposure to COVID-19.