Privacy Policy

Privacy Policy

 

Thank you for visiting our website. Ripley Entertainment Inc. and its affiliates (collectively, “Ripley Entertainment” or “we” or “us”) own and operate this website. This Privacy Policy tells you how we collect and use your personal information collected by us through the websites for each of our Ripley Entertainment attractions, when calling our attractions or corporate offices, or visiting our attractions and corporate facilities, and otherwise.

This Privacy Policy was last updated on January 30, 2024.

Who We Are

Ripley Entertainment Inc. and its affiliates operate family entertainment museums, attractions, and media properties that feature unusual and extraordinary exhibits and experiences throughout the United States of America (“United States”). This Privacy Policy applies to all personal information (also referred to as personal data or personally identifiable information) collected, processed or used by us, including, without limitation, through the websites for each of our Ripley Entertainment attractions, when calling our attractions or corporate offices, visiting our attractions or corporate facilities, or otherwise interacting with us.

Our corporate group consists of Ripley’s Believe It or Not! Odditoriums, Ripley’s Aquariums, Ripley’s Super Fun Park, Ripley’s Mountain Coasters, Louis Tussaud Waxworks, Ripley’s Haunted Adventures, Ripley’s Mini Golf, Ripley’s Moving Theaters, Ripley’s Mirror Mazes, and Ripley’s Cargo Hold Gift Shops, plus any other attraction that we may operate now or in the future. This Privacy Policy applies to the websites for various locations of these attractions in the United States. It also applies to our corporate website located at ripleyentertainment.com.

This Privacy Policy explains our practices with regards to your personal information, the rights you have with regard to our processing of your personal information, and the choices you can make about the way your personal information is collected and used by us.

This Privacy Policy does not apply to any personal information collected from or about any of our employees, applicants or independent contractors.  Personal information collected from any employees, applicants or independent contractors will be protected by our employment policies and handbook, or contractual terms and conditions to which we agree.

Collection and Use of Personal Information

Ripley Entertainment understands that protecting and respecting the privacy of your personal information is important. This notice explains the types of information Ripley Entertainment and our service providers collect about you, the purposes for which it will be used, and the period of time it will be retained. “Personal information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

Depending on the circumstances of your interactions with us, Ripley Entertainment may collect the types of personal information described in this notice about guests at our attractions, callers to our corporate office, visitors to our websites, and job applicants.

Personal Information We Collect from Guests and Other Consumers

For individuals who visit our websites, call in to our corporate office or otherwise interact with us in some way, Ripley Entertainment collects and processes your personal information as set forth below. 

We may collect personal information from the following sources among others: you; people associated with you, such as people you visit an attraction with, or in the case of minors, parents; Ripley Entertainment employees or representatives with whom you interact; the interaction you have with our websites; third-party resellers such as ticket brokers or travel agents, ecommerce sites that offer Ripley Entertainment products and services; data resellers from whom we purchase leads; credit card processors/providers; companies that you have registered with to confirm your status for special discounts (e.g., military status); digital marketing platforms; social media sites, including rating/review sites; the devices you use to access our websites; turnstiles in our attractions; connecting to the Ripley Entertainment computing infrastructure; video cameras in our attractions or corporate offices; use of a Ripley Entertainment wireless network; emergency services personnel; fraud prevention systems; and point of sale systems, including kiosks in our attractions.

Some of the personal information we collect constitutes “personal information” or “sensitive personal information” under the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act of 2020 (“CPRA”) or “personal data” or “sensitive data” under the Virginia Consumer Data Protection Act (“VCDPA”), the Colorado Privacy Act (“ColoPA”), the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“CTDPA”), Utah Consumer Privacy Act (“UCPA”), or other similar state laws.

In particular, within the last twelve (12) months, we collected (whether directly, indirectly (e.g., by observing your actions on our websites) or from third parties) the following types of personal information, including the categories of “personal information” or “sensitive personal information” under the CCPA and CPRA or “personal data” or “sensitive data” under the VCDPA, ColoPA, CTDPA, UCPA or other similar state laws, listed in the table below.  The table below also includes our expected retention period (subject to any legal obligation to hold any such information for a longer period) and whether or not we have disclosed such information to third parties for a “business purpose,” “sold” or “shared” the information as such terms are defined in the CCPA and CPRA.

Personal Information Category

Examples

Retention Period (in absence of a deletion request or legal requirement)

Disclosed for a Business Purpose

Sold or Shared for Cross-Context Behavioral Advertising

Identifiers

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

6 years after last use

Yes

Sold and Shared to analytics providers, advertising platforms, marketing companies, purchased lead providers and co-marketing partners

California Customer Records Personal Information

A name, signature, physical characteristics or description, address, telephone number, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some Personal Information in this category may overlap with other categories.

2 years from creation of record

Yes

Sold and Shared to analytics providers, advertising platforms, marketing companies, purchased lead providers and co-marketing partners

Protected classification characteristics under California or other state law or federal law

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), veteran or military status.

6 years after last use

Yes

Not Sold or Shared

Commercial information

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

2 years from creation of record

Yes

Sold and Shared to analytics providers, advertising platforms, marketing companies, purchased lead providers and co-marketing partners

Biometric information

Identifier or identifying information, such as fingerprints.

Not retained beyond period necessary for provision of services

No

No

Internet or other similar network activity

Browsing history, search history, or information on a consumer’s interaction with a website, application, or advertisement.

May vary by cookie and your browser settings. Typically 30-90 days from your visit to our website.

Yes

Sold and Shared to analytics providers, advertising platforms, marketing companies, purchased lead providers and co-marketing partners

Geolocation data

Physical location or movements. Does not include precise geolocation, which is Sensitive Personal Information.

6 years after last use

Yes

Not Sold or Shared

Sensory data

Audio, electronic, visual, thermal, olfactory, or similar information.

No longer than one year

Yes

Not Sold or Shared

Inferences drawn from other personal information

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

6 years after last use

Yes

Sold and Shared to analytics providers, advertising platforms, marketing companies, purchased lead providers and co-marketing partners

 

We do not collect the following categories of Sensitive Personal Information or use them for any purpose. The following list identifies the categories of Sensitive Personal Information that we currently do not collect and will be updated to reflect any future changes in our practices.

 

Sensitive Personal Information Category

Examples

Retention Period (in absence of a deletion request or legal requirement)

Disclosed for a Business Purpose

Sold or Shared for Cross-Context Behavioral Advertising

Government identifiers

Driver’s license, or state identification card

N/A

No

N/A

Complete account access credentials

N/A

N/A

No

N/A

Precise geolocation

N/A

N/A

No

N/A

Racial or ethnic origin

N/A

N/A

No

N/A

Religious or philosophical beliefs

N/A

N/A

No

N/A

Union membership

N/A

N/A

No

N/A

Genetic data

N/A

N/A

No

N/A

Mail, email, or text messages contents not directed to us

N/A

N/A

No

N/A

Health, sex life, or sexual orientation information

N/A

N/A

No

N/A

 

For the purposes of this Section, “personal information” does not include publicly available information from government records, lawfully obtained, truthful information that is a matter of public concern, deidentified or aggregated consumer information or information specifically excluded from the scope of applicable data protection laws, such as health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data or other biomedical research study or personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), the Federal Farm Credit Act of 1971, and the Driver’s Privacy Protection Act of 1994.

If you would like more information about what may be considered a “sale” or “sharing” of personal information and, to the extent provided by applicable state law, to opt-out of such a sale or sharing, please select this link: Do Not Sell or Share my Personal Information. Ripley Entertainment does not knowingly “sell” or “share” the information of individuals under the age of 16 without an affirmative authorization.

Additionally, with regard to all individuals, your personal information could be relevant during the investigation of an incident or complaint or when a Ripley Entertainment hotline report is filed.  In such instances, your personal information could be used  for internal investigative purposes or, if legally required to do so, personal information may be disclosed to and used by government entities.

From time to time, Ripley Entertainment will run contests or promotions offering our guests or other consumers special deals, coupons, discounts, chances to win contests, and other prizes.  These contests and promotions may involve third parties.  In order to participate in these contests or promotions, Ripley Entertainment may collect and process certain personal information about you including your first and last name, email address, postal address, date of birth, photos of yourself and family members, and other personal information required for the particular promotion.  We use this information for the purposes of running the contest or promotion and to help us better understand how we can design and market our product for you and others.  This information may also be shared with any relevant third-party promotional partners involved in the specific contest or promotion for which you choose to sign-up.  These third parties may use your information to contact you in order to provide you with more information about their company and with further opportunities to make additional purchases.  Please remember that Ripley Entertainment cannot be responsible for the information which you choose to disclose to third parties. If you wish to discontinue participating in a contest or promotion, you may contact us by email at [email protected].

Ripley Entertainment may provide aggregate (statistical) information about our customers, sales, online traffic patterns and related data to companies that may help us improve our business and services, but these statistics do not include any personal information.

How We Disclose Your Information

We engage other companies, including, without limitation, certain of our affiliates and subsidiaries (“Agents”), to perform certain services on our behalf.  We may disclose your personal information with these Agents to perform the services, and, in fulfillment of the services, these Agents may disclose Personal Data collected on our behalf with us. Pursuant to written agreements with these Agents, which agreements afford appropriate, and all required, protections of your personal information, we use these Agents to provide the following services on our behalf:

email services;

third-party sales channels if you purchase our products or services through another company;

analytics providers, which may considered a “sale” or “sharing” under California privacy laws;

credit card processors if you make a purchase using a credit card;

advertising platforms, marketing companies, purchased lead providers and co-marketing partners for advertising products and services, which may be considered a “sale” or “sharing” under California privacy laws.

third-party retailers inside our attractions such as food vendors or other service providers;

shipping companies if you request your purchases to be shipped;

governmental entities as required;

external medical staff or benefits providers if there is an incident requiring medical attention at our attractions, offices or other locations; and

legal representation, including with regard to prevention of harm to our company, its subsidiaries, our products or services or a person or property (e.g., fraud prevention).

All of our Agents are bound by contract to refrain from using your personal information for any purpose other than providing the applicable service to us. We are liable to you for our Agents’ appropriate processing of your personal information in a manner consistent with this Privacy Policy and applicable data privacy laws and regulations.

As described above, we use Agents to manage our advertising on other websites (See the Digital Advertising & Cookies section below). These Agents may use cookies or similar technologies in order to provide you with advertising based upon your browsing activities and interests. Any personal information gathered by these Agents is not provided by the Agents to Ripley Entertainment.  It is only used by the applicable Agent pursuant to its own privacy policies.

In addition to disclosures described above, we may disclose or transfer personal information in connection with, or during negotiations of, corporate transactions which we may consider such as a financing, or an acquisition or sale of company assets, or any similar transaction. We may also disclose personal information to prevent damage or harm to us, our services or any person or property, if we believe that disclosure is required, or in response to a lawful request by public authorities.  Except as described in this Privacy Policy, we will not otherwise disclose personal information to any third parties unless you have been provided with an opportunity to opt in to such disclosure.

Except as described herein, Ripley Entertainment does not sell or share the personal information it collects to any unrelated third parties (who are not Agents) so that they may send you commercial promotions or unsolicited offers for unrelated products or services.  If you would like more information about our disclosure of your personal information to third parties, please contact us using one of the options described below.

How we safeguard your information

We follow applicable laws and requirements to protect your information. Ripley Entertainment uses physical, electronic, and administrative safeguards designed to protect your personal information from loss, misuse, alteration, theft, unauthorized access, or unauthorized disclosure.  We evaluate these safeguards on an ongoing basis to help minimize risks from new security threats as they become known. However, as is the case with all websites, we cannot guarantee 100% security for data collected through our public websites.

Transfer of your information

Our websites are based in the United States. When you provide information, you are providing such information to the United States. If we transfer your information outside of the United States, we will only transfer this information in compliance with applicable law. By submitting your personal information, you are agreeing to this transfer, storing or processing. As such, please note that there may be different standards that apply to how your information may be used and protected than the standards in place in your country. Ripley Entertainment has put in place safeguards to ensure that your data is safeguarded and protected. This includes obtaining written contractual assurances from third parties assisting Ripley Entertainment with its websites or from third parties that are otherwise given access to your personal information and other data that require them to adopt standards that ensure an equivalent level of protection for your data as that adopted by Ripley Entertainment.

Digital Advertising & Cookies

Ripley Entertainment and service providers like Commission Junction, Google Adwords, Klear, and Meta, acting on our behalf use log files, cookies and similar technologies such as pixel tags on our websites.  A cookie is a small text file that is sent by a website, accepted by a web browser, and then placed on your hard drive to save certain information such as pixels. Tracking pixels allow us or our service providers to advertise more efficiently and effectively. We use the information gathered by cookies and similar technologies to improve our products and your experience on our websites by evaluating the use of our website, products and services, to personalize content and ads, to provide social media features and to analyze our traffic. We use cookies to aggregate information about how our website is being used, how effective our marketing campaigns are, and to help customize our websites for guests.

We also employ various different advertising or remarketing tools, technologies and services that serve you targeted advertisements to make your online experience more focused to your interests.  These tools, technologies and services collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.

Remarketing allows us to serve you with an advertisement when you visit other websites after having visited one of our websites.  This means that websites that are not controlled by us, including Google, may show our ads when you visit their websites. 

Cookies also help us analyze use of our site, and better aggregate useful information when site users provide feedback about our sites or attractions.  We also share the information as described in the Collection and Use of Personal Information section.

What Cookies do we use?

Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preferences
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Our statistics cookies are used to generate aggregated, anonymous information about how you and other users use this website and its features. For instance, our statistics cookies collect information about which pages on this website you visit most often, if you open or read the communications we send, which advertisements you view or interact with on this website or other websites on which our advertisements appear, and if you receive any error messages.

Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

If you prefer that we not use cookies or other technology for any purpose other than the functionality of our sites, please feel free to set your browser preferences using the instructions below.

If you would like to opt out more broadly from interest-based advertising, such as the remarketing described above, or cross-context behavioral advertising, please use the tools available at the Digital Advertising Alliance WebChoices page at Optout.aboutads.info and the Network Advertising Initiative’s opt-out page at http://optout.networkadvertising.org. Please note that you may continue to receive generic ads.

You can also directly control cookie settings in your browser by following the instructions provided by the supplier of the browser.  Remember that disabling cookies is browser specific.  You can delete any cookies that have been installed in the cookie folder of your browser. The various browsers provide different procedures to manage your settings. Click on any of the browser links below for instructions.

Except in the case of analytics cookies, remarketing and other features described above, our website does not track your use across multiple websites other than the affiliated websites included within this Privacy Policy. 

The following explains some of these marketing cookies and how they are used:

Google Analytics
We use Google Analytics to collect information about visitor behavior on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

AdWords
Google AdWords (conversion):
 we use Google AdWords cookies to customize the advertising and content you see for our website, limit the number of ads you see for our website, and measure the effectiveness of our campaign

Google AdWords (remarketing): we use Google AdWords remarketing cookies to collect data about your activities when you visit our websites, the website of entities who serve our ads (advertisers), or the website and online services where we display ads

Meta
We use cookies set by Meta for conversion tracking purposes, to measure the performance of our Facebook advertising campaigns. In addition to this, user behavior on our website may be used to build custom audiences for our own Facebook advertising purposes (for example, we may want to show you an ad on Facebook if you visited our site, looked at a few pages but didn't get in touch with us). 

Meta Pixel: We use Meta pixel tracking to measure social media campaign efficiency related to the Facebook platform.

 Your Rights Regarding Your Personal Information

As provided under applicable data privacy or data protection laws or regulations, you may have the following rights with regard to your personal information: (i) the right to access and know your data in a portable format; (ii) the right to rectification (i.e., correction); (iii) the right to erasure (i.e., deletion); (iv) the right to restrict, object, and opt out of processing; (vii) the right to data portability; and (viii) the right to withdraw consent. If you have such rights, you may exercise any of these rights by contacting us:

         By emailing us at [email protected], or

         By visiting us at any of our attractions. 

You may also have the right to lodge your complaints with the applicable legal authorities, including, without limitation, the California Privacy Protection Agency. 

Ripley Entertainment will respond to your requests in accordance with, and within the appropriate timeframe determined by, the applicable law governing the use of the given personal information. In most cases, Ripley Entertainment will respond to requests within one month; provided, however, if the request is complex, Ripley Entertainment may extend its response time in accordance with applicable law.

As applicable, certain state privacy laws, such as the CCPA, CPRA, ColoPA, VCDPA, CTDPA, and UCPA provide their residents, respectively, with specific rights regarding their personal information. In summary, you have the right to request: access to your data; correction of any mistakes in our files; deletion of records where no longer required; restriction on the processing of your data; objection to the processing of your data; data portability; and various information in relation to any automated decision making and profiling or the basis for international transfers.  You also have the right to complain to your supervisory authority.

1.  Access to Your Data and Data Portability.  You have the right to request that we disclose certain information to you about our collection and use of your personal information and sensitive personal information and that we provide that information in structured, commonly used, machine readable format.  Once we receive and verify your request, we will disclose to you, as applicable:

-Whether we are processing your data.

-A copy of your data.

-Other information about your data such as what data we have, what we use it for, who we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it for, what rights you have, how you can make a complaint, where we got your data from and whether we have carried out automated decision making or profiling, to the extent that information has not already been provided to you in this Policy.

2.  Correct Specific Information.  You may have the right to request that we correct inaccurate personal information about you. Once we receive and verify your request, we will use commercially reasonable efforts to correct the information to comply with your request. 

3.  Deletion Request Rights. You have the right to request that we delete any of your personal information or sensitive personal information that we collected from you and retained, subject to certain exceptions. Once we receive and verify your request, we will delete your personal information or sensitive personal information from our records, unless an exception applies. In responding to your request, we will inform you whether or not we have complied with the request, and, if we have not complied, provide you with an explanation as to why.

We may deny your deletion request if retaining the information is necessary for us, or our service provider(s), to:

Comply with a legal obligation.

Establish or defend any legal claims.

Complete the transaction for which we collected the personal information.

Exercise free speech, ensure the right of another consumer to exercise his/her free speech rights, or exercise another right provided for by law.

Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

Internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

4. Restrictions on the Processing of Your Data. You have the right, at any time, to direct Ripley Entertainment to limit our use and disclosure of your sensitive personal information to use which is necessary for certain purposes enumerated in applicable law (“Enumerated Purposes”).  To the extent we use or disclose your sensitive personal information for purposes other than the Enumerated Purposes (described below), you would have the right to limit such use or disclosure. Currently, we do not use sensitive personal information for purposes other than the Enumerated Purposes.  To the extent applicable, you may also have the right to withdraw consent you provided for our use and disclosure of your sensitive personal information.

The Enumerated Purposes include the following:

To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.

To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information, including sensitive personal information.

To resist malicious, deceptive, fraudulent, or illegal actions directed at us and to prosecute those responsible for those actions.

To ensure the physical safety of natural persons.

For short-term, transient use, including, but not limited to, nonpersonalized advertising shown as part of a consumer’s current interaction with us, provided that we will not disclose Sensitive Personal Information, to another third party and will not use it to build a profile about the consumer or otherwise alter the consumer’s experience outside the current interaction with us.

To perform services on behalf of Ripley Entertainment, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of our business.

To verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by us.

For purposes that do not infer characteristics about you.

 5. Personal Information Sales and Sharing Opt-Out and Opt-In Rights. Pursuant to applicable law, you have the right to direct us to not sell or share your personal information at any time (the “right to opt-out”). As used herein, “share” refers to sharing for purposes of cross-context behavioral advertising or targeted advertising, as contemplated under applicable law, such as the CPRA, VCDPA, ColoPA, CTDPA, and UCPA.

We will not sell or share the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales or sharing may opt-out of future sales or sharing at any time.

To exercise the right to opt-out, you (or your authorized agent) may submit a request to us by email at [email protected].

 

Exercising Access, Data Portability, Correction and Deletion Rights. 

To exercise the access, data portability, correction, and deletion rights described above, please submit a consumer request to us through one of the following:

         By email at [email protected] or

         By calling 1-(855) 599-1028 (toll-free)

When you use a request method above, we will request certain information for verification purposes, such as your name, address, and e-mail address. We will use this information to verify this is a permitted request, such as by matching your name and address with information in our records. Depending on the type of request, we may require a certain number of data points to allow for verification.

Only you, or a person properly authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

An authorized agent may make a request on your behalf using the request methods designated above. Additionally, if you use an authorized agent to submit a consumer request, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to verify your own identity directly with us or directly confirm with us that you provided the authorized agent permission to submit the request.

You may only make a consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized agent of such person.

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

If we deny your request, you may have the right to appeal our decision. Further, if you appeal and your appeal is denied, you may the right to complain to your state’s attorney general. You may appeal your decision by contacting us at [email protected] or 1-(855) 599-1028 (toll-free).

In accordance with applicable law, we endeavor to respond to consumer requests within forty-five (45) days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically.

The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

We will not discriminate against you for exercising any of your rights. Unless permitted by applicable laws, in connection with you exercising your rights, we will not:

Deny you goods or services.

Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

Provide you a different level or quality of goods or services.

Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Also, Ripley Entertainment may on occasion offer discounts, gift cards, sponsor contests and sweepstakes to incent individuals to provide their personal information, which we then use for marketing purposes. These offerings may involve the collection and processing of some or all of the following categories of personal information:  identifiers, legally-protected information, sensitive personal information, commercial information, sensory information, or social media postings. Any permitted financial incentive we offer related to these discounts, gift cards, contests or sweepstakes will reasonably relate to the value to us of your personal information. The terms of each of these offerings, as well as the method to opt-in to the incentive, and the right to subsequently opt-out will be provided specific to each offering.

Other California Privacy Rights. California Civil Code Section § 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make these requests, please send an email to [email protected], or write to us at:  7576 Kingspointe Parkway, Suite 188, Orlando FL 32819, ATTN: Privacy.

Custom Audience Targeting

When you sign up for any Ripley Entertainment email marketing or newsletter list, you expressly give us permission to provide your email address to Meta for use solely in connection with its Custom Audience Targeting program.  Facebook will match your email address to its database and will display advertisements for Ripley Entertainment attractions and services on your Facebook portal. If you do not wish to see such targeted advertisements, you may update your preferences by using the “Unsubscribe” link found in the emails or newsletter that we send to you or by contacting us by email at [email protected].

 Our Commitment to Children’s Privacy

The Ripley Entertainment websites are not intended for use by children under the age of 13 or any children outside the United States. Ripley Entertainment does not market any of its products online for children under the age of 13, nor does Ripley Entertainment design its advertisements and other features to attract an audience of children under the age of 13.  Although certain pages within the website may reference “kids,” “children,” or “students,” Ripley Entertainment strictly intends for such portions of the website to be used only by adults (such as parents and teachers) or children residing in the United States of the age 13 or older.

Ripley Entertainment does not share information obtained from minors with other companies for their own use.  The third parties who may have access are those assisting us with, or cosponsoring, our order fulfillments, or registrations, such as for purposes of filling orders, camp or program registrations or processing payments.  We do not share a child’s information with blogs or other sites where the information would be publicly accessible.  We may collect limited information for a one-time contact.  In such a situation, we do not keep the information, nor disclose it or use it for any other purpose.

If Ripley Entertainment should inadvertently collect information from a child under the age of 13, or from a minor outside of the United States, we delete that information, except to the extent needed to seek verifiable parental consent from the minor’s parent or legal guardian.  When verifiable parental consent is obtained, we collect only that personal information from a minor that is relevant to the registration or purchase.  We protect the information with security safeguards and confidentiality measures that are commensurate with the sensitivity of the information.  Parents or legal guardians have the right to review their child’s personal information, delete it, or withdraw permission to allow further collection or use of that information.

 Links to other websites

Our websites may contain links to sites operated, controlled, and maintained by independent third parties.  We do not control the use of information you may provide to such third parties.  If you access other websites using the links provided in our websites, the operators of the third-party sites may collect information from you that will then be used by them in accordance with their own privacy policies, not ours.  Those policies may differ from ours.  It is your responsibility to familiarize yourself with privacy policies on this website and other websites.

 Changes to this Privacy Policy

As we continue to provide additional services, and as the privacy laws and regulations evolve, it may be necessary to revise or update this Privacy Policy.  If we make any material changes to this Privacy Policy, we will prominently make available a notice of such changes to this Privacy Policy or the revised Privacy Policy for example, by posting on the website(s) covered by it. Your continued use of this website following the posting of changes constitutes your acceptance of such changes.  To the extent required by applicable law, we will contact you with regard to changes to this Privacy Policy.

How to Contact Us

If you have any questions or need to access this Privacy Policy in an alternative format due to having a disability, please contact us by email at [email protected] or by mail at: 7576 Kingspointe Parkway, Suite 188, Orlando, FL 32819, ATTN: Privacy.

 Governing Law

This Policy is governed by the laws of the State of Florida, U.S.A. without giving effect to any principles of conflicts of law.

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Ripley's Cartoon of the Day

Sunday Cartoon! - May 19, 2024

Cartoon of the Day

LaVerne Biser, a 105-year-old Texas resident, has witnessed 13 solar eclipses.

Ripley's Cartoon of the Day

Robert Ripley began the Believe It or Not! cartoon in 1918. Today, Kieran Castaño is the eighth artist to continue the legacy of illustrating the world's longest-running syndicated cartoon!