FAQ

We accept cash, debit, Visa, Mastercard, American Express, and Discover.

• We offer 30% discounts for active military and veterans and their immediate family (spouses and children). To receive the discount, please mention the savings upon arrival and show proper ID. This discount is only available at the ticket counter and cannot be purchased online.

• Ripley’s loves locals and is proud to provide a 50% discount for St. John’s County residents. To redeem, simply bring your ID and purchase your discounted tickets at the door.

• Seniors over the age of 55 receive BOGO tickets — buy one ticket to any St. Augustine Ripley’s Attraction and receive a second ticket for 50% off. To redeem, simply bring your ID and purchase your discounted tickets at the door.

Local resident, senior, and military discounts are not valid for the Haunted Castle Investigation.

We take thorough steps to keep our attractions safe and promote a healthy environment. To protect our guests and associates, and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:

Extensive training on maintaining a safe and hygienic workplace and environment for our guests.

Appropriate personal protective clothing for those who are assigned cleaning duties.

Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported.

Quick response to spills, trash, and other situations.

Daily sanitation procedures for everything, including bathrooms, faucets and sinks, benches, and trash cans.

We trust you to make your own choice as to whether you want to wear a face mask and ask that you respect the choices of our other guests.

We closely monitor local, state, and national public health authorities, and take their guidance when additional preventive measures are needed. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Ripley’s Attractions, you voluntarily assume all risks related to exposure to COVID-19.