FAQ

What forms of payment do you accept?

We accept cash, debit, American Express, Mastercard, and Visa.

How long does it take to tour the attractions?

It takes about 45 minutes to tour our Ripley’s Believe It or Not! Odditorium. Our attractions are self-guided, allowing you to walk through at your own pace. Everyone’s experience is different. You can enjoy the attraction leisurely or embark on a quick tour. Stay for as long or as little as you like!

What procedures do you have in place to minimize the spread of illness among guests?

We take thorough steps to keep our attractions safe and promote a healthy environment. To protect our guests and associates, and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:

  • Extensive training on maintaining a safe and hygienic workplace and environment for our guests.

  • Appropriate personal protective clothing for those who are assigned cleaning duties.

  • Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported.

  • Quick response to spills, trash, and other situations.

  • Daily sanitation procedures for everything, including bathrooms, faucets and sinks, benches, and trash cans.

We trust you to make your own choice as to whether you want to wear a face mask and ask that you respect the choices of our other guests.

We closely monitor local, provincial, and national public health authorities, and take their guidance when additional preventive measures are needed. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Ripley’s attractions, you voluntarily assume all risks related to exposure to COVID-19.

Do I have to print my tickets?

No, tickets do not need to be printed. You'll be able to retrieve your tickets directly from your phone once you receive them in your email.

Do you offer any discounts?

We offer special rates through our accommodation partners within the  Cavendish Beach region . You can also save up to 30% online with our Double Play and Quad Pack combo tickets.  Click here to buy tickets online ! Limited-time offers and promotions are shared via our mailing list .

We’re committed to creating accessible adventures

We foster accessibility for all visitors, and remove barriers to participation for guests with disabilities. Our team is trained to accommodate guests with different abilities, and our attraction was built with accessibility in mind. Wider corridors are intended to help guests navigate the space more easily. Our restrooms are also accessible, equipped with hand rails and grab bars.

Certificates and Partnerships

We have partnered with the  Access 2 Program by Easter Seals Canada to allow guests of any age or disability to bring one caregiver with them to the property for free. The guest with the card would pay regular admission. Please call our office to book in advance (902-963-3939). Cardholder must present the card upon arrival, and according to Access 2 policy, a barcode number, photocopy, or picture of the card will not suffice. For more information on the Access 2 program, please visit their website .

Service Animals

Guide dogs for the blind, service dogs (as defined in the ADA) for people with disabilities and working service dogs in training are permitted inside the attraction. Pets are not allowed. Emotional support animals are not permitted.

Wheelchairs

All of our attractions are wheelchair accessible.