FAQ
What forms of payment do you accept?
We accept cash, debit, Visa, Mastercard, American Express, and Discover.
Do you offer any discounts?
We offer 30% off for active military, veterans, first responders, and their immediate family (spouses and children).
AAA members receive $2 off adult tickets and $1 off child tickets.
This discount is for single attraction tickets and cannot be combined with a combo attraction ticket.
To receive the discount, please mention the savings upon arrival and show proper ID. This discount is only available at the ticket counter and cannot be purchased online.
Do I need to make a reservation or book a time slot?
Reservations are not required. Tickets are valid for one year from date of purchase.
Do I have to print my tickets?
No, tickets do not need to be printed. You'll be able to retrieve your tickets directly from your phone once you receive them in your email.
How long does it take to tour the attractions?
Our attractions are self-guided, allowing you to walk through at your own pace. Everyone’s experience is different. You can enjoy the attraction leisurely or embark on a quick tour. Stay for as long or as little as you like!
We’re committed to creating accessible adventures
We foster accessibility for all visitors, and remove barriers to participation for guests with disabilities. Our team is trained to accommodate guests with different abilities, and our attraction was built with accessibility in mind. Ramps, wider corridors, and elevators are intended to help guests navigate the space more easily. Our restrooms are also accessible, equipped with hand rails and grab bars.
Wheelchairs
Our attractions are wheelchair accessible and ADA compliant.
Service Animals
We accommodate service animals.